Shipping and Return Policy
We aim to process and ship all orders as quickly as possible. Orders are typically processed within 1–3 business days after payment confirmation.
Shipping times may vary depending on your location:
- Domestic shipping: 2–5 business days
- International shipping: 7–14 business days
Please note that delivery times may be affected by customs processing, holidays, or unforeseen delays.
Once your order has been shipped, you will receive a confirmation email with tracking information. We are not responsible for delays caused by shipping carriers or customs.
Return Policy
Customer satisfaction is very important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
- Returns must be requested within 14 days of delivery
- Items must be unused, undamaged, and in their original packaging
- Proof of purchase is required
To initiate a return, please contact our support team with your order details.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to your original payment method
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us with details and photos of the issue.